Methodist Healthcare System | Keeping Well | Fall 2020

Methodist Healthcare hospitals earn top grade for quality and safety All eight Methodist Healthcare hospitals were awarded an ‘A’ in the spring 2020 Leapfrog Hospital Safety Grade, a national distinction recognizing our achievements providing safer healthcare. The Leapfrog Group is an indepen- dent national watchdog organization committed to healthcare quality and safety. The Safety Grade is a letter grade assigned to all general hospitals across the country and updated every six months, assessing how well the hos- pital prevents medical errors and other harms to patients. To see each hospital’s full grade details and access patient tips for staying safe in the hospital, visit hospitalsafetygrade.org . Methodist Hospital namedNo. 1 Best Regional Hospital for second consecutive year Methodist Hospital was named the No. 1 Best Regional Hospital for 2020–21 by U.S. News and World Report. Methodist Hospital is the only hospital in San Antonio to receive this designation. A best regional hospital ranking is determined by a hospital’s performance in the adult specialty rankings analysis. Methodist Hospital received high performance rankings in five procedures/conditions: colon cancer surgery, heart failure, heart bypass surgery, knee replacement and COPD. Scores are based largely on objective measures, such as survival rates, volume and quality of nursing, patient safety, specialized staff, and hospital satisfaction. “Earning this recognition for a second year in a row, especially amidst a pandemic, affirms our continued commitment to providing our patients with unsurpassed experiences and the best care possible,” commented Dan Miller, CEO of Methodist Hospital and Methodist Children’s Hospital. “It is an incredible honor and could only be achieved by the exceptional work of our team members and physicians who consistently exemplify our mission of serving humanity to honor God.” Methodist Healthcare facilities win 2020 Press Ganey Guardian of Excellence® award Three Methodist Healthcare facilities have won national awards for excellence in inpa- tient care as recipients of the 2020 Press Ganey Guardian of Excellence® award for Patient Experience. Winners are Methodist Boerne Emergency Center, Methodist Hospital | Texsan, and Methodist Ambulatory Surgery Hospital. The Guardian of Excellence® award honors healthcare organizations that rank in the 95th percentile for patient experience. Breast Center receives re-certification The Breast Center at Methodist Hospital | Metropolitan has been re-certified as a Certified Quality Breast Center of Excellence® in the National Quality Measures for Breast Centers® (NQMBC) program. This is the highest level of certification offered by the program. Accreditation by the NQMBC is only given to those centers that have voluntarily commit- ted to provide the highest level of quality breast care and that undergo a rigorous evaluation process and review of their performance. Methodist Healthcare hospitals honored for eliminatingmercury Methodist Healthcare hospitals received the Making Medicine Mercury-Free award from Practice Greenhealth, the nation’s leading organization dedicated to environmental sustain- ability in healthcare. Methodist Hospital, Methodist Children’s Hospital, Methodist Hospital | Metropolitan, Methodist Hospital | Specialty and Transplant, Methodist Hospital | Stone Oak, and Methodist Hospital | Texsan were honored for their prominent and proactive role in decreasing the waste stream of mercury-containing devices, reducing the world’s hazardous waste. No. 1 F A L L 2 0 2 0 5 K E E P I N G W E L L